Retailing Institute Webinars

Mark your calendar and register for these Retailing Institute Webinars

These webinars are geared to help you with several important aspects of your business. Contact Billie Gruschkus with any questions. Webinar dates, times and topics are subject to change.

Who should attend?

All store owners, store managers, marketing/communications teams, operations, HR leadership and marketers
are encouraged to attend.

Upcoming Webinars

March 10, 2026

Leveling up your inside foot traffic with Club CITGO’s Tobacco Loyalty Program!

Whether you’re already running some form of tobacco loyalty or have no prior experience, this webinar will walk you through the reasons why Club CITGO can increase your in-store foot traffic with deals for one of C-Store’s most important demographics! Learn about the value of scan data, how to take advantage of multi-pack deals, and what tier 3 & 4 tobacco loyalty can do for your business.

Register for Webinar
April 14, 2026

CITGO Trimark of Excellence – Navigating the New Mystery Shop Portal, Submitting Appeals and More

Join us for an in‑depth information session designed to help you confidently navigate the new mystery shop portal, Intellishop. During this session, we’ll walk through the platform step by step, covering key topics such as accessing and reviewing reports, understanding performance feedback, and properly submitting and tracking appeals.

Register for Webinar
May 12, 2026

Build a Culture to Prevent Losses with Discipline and Honesty

Prevention is the key word when it comes to Loss Prevention. Often, we get into a cycle of chasing losses keeping you focused on the past. This session will explore practical steps you can implement to get ahead of future losses.

Register for Webinar

Webinars by Category

You must register through GoToMeeting to view these popular past webinars.