Mark your calendar and register for these Retailing Institute Webinars
These webinars are geared to help you with several important aspects of your business. Contact Charlie Kovacsik with any questions. Webinar dates, times and topics are subject to change.
All store owners, store managers, marketing/communications teams, operations and HR leadership are encouraged to attend.
The right leadership skills can inspire teams to be their best. We'll tap into key characteristics of successful leaders such as active listening, influencing change, motivating teams for high performance and developing future leaders.
Register for WebinarDo you know where to go if you want to organize a Customer Appreciation event or learn more about Club CITGO®? This webinar will show you where to find some of the best kept CITGO secrets. SHHH, you must join the webinar to learn about them.
Register for WebinarManagers are often faced with endless data in their operation. How you refine that data, share key metrics and communicate with the team can make the difference in bottom-line results.
Register for WebinarSelf-checkout, shifting generations, rapid technology advances and channel blurring will all impact convenience store managers. We'll cover the skills you need to meet these challenges of the future.
Register for WebinarGet the latest updates on all the good things happening with CITGO Rewards and Fleet Cards. Learn why you should promote them, how to increase your volume and reduce your credit card fees.
Register for WebinarAccording to NACS, the average time a customer spends on a shopping experience in the store is between 3 and 4 minutes. While that may not seem like a lot of time to create an “experience,” it can make a lasting impression. We'll cover 10 reasons why customers may put you on their most favored place to visit list or avoid the experience altogether.
Register for WebinarWant to know how other CITGO locations are increasing their overall volume by growing their Club CITGO® volume to 10% or more? Yes, it will require employee involvement but we will share with you examples of how other CITGO owners get their cashiers involved.
Register for WebinarBlurred channels, food destinations, remote workers, deliveries and loyalty programs are all elevating the efforts to maintain and increase your customer visits. We'll break down the opportunities and challenges you may face in the race to capture your share of the convenience and foodservice shopper's spend.
Register for WebinarDay-to-day responsibilities often burn through a majority of our workday, and we lose sight of how important improving and using our soft skills can be in leading and retaining a team. Conflict resolution, feedback and positive reinforcement are just a few areas we'll highlight as essential for today's manager. We'll also review key questions to ask during interviews to help hire employees with necessary soft skills.
Register for WebinarWant to know how other CITGO locations are increasing their overall volume by growing their Club CITGO® volume to 10% or more? Yes, it will require employee involvement but we will share with you examples of how other CITGO owners get their cashiers involved.
Register for WebinarWant to know how other CITGO locations are increasing their overall volume by growing their Club CITGO® volume to 10% or more? Yes, it will require employee involvement but we will share with you examples of how other CITGO owners get their cashiers involved.
Register for WebinarYou must register through GoToMeeting to view these popular past webinars.