Mark your calendar and register for these Retailing Institute Webinars
These webinars are geared to help you with several important aspects of your business. Contact Christopher Hamernik with any questions. Webinar dates, times and topics are subject to change.
All store owners, store managers, marketing/communications teams, operations and HR leadership are encouraged to attend.
Turnover is highest during these critical early days for your new team members. We'll share key insights on how to shift them from leaving to being excited about their future.
Register for WebinarOne app, one experience - CITGO Pay is now part of Club CITGO! It is now easier than ever to pay for your gas from your car and get Club CITGO savings all in one app.
Register for WebinarEveryone wants to be part of a winning team. That winning attitude is the key factor in job satisfaction. We will explore the practical steps you can take to get there.
Register for WebinarConsumers love to save with Club CITGO. Now your most loyal customers will have even more reasons to love Club CITGO with Premier Status. During this session you will learn how Premier Status works and how to get your customers engaged in leveling up.
Register for WebinarWe're here to help you promote your business in many ways, including supporting your events and helping you promote your business in the community. We will share the many ways CITGO supports your business initiatives.
Register for WebinarPrevention is the key word when it comes to losses. Often, we get into a cycle of chasing losses, which keeps you focused on the past. This session will explore practical steps you can implement to get ahead of future losses.
Register for WebinarLoyalty continues to evolve with new functionality being added. This session will cover the new functionality being introduced in the app and how it will benefit your business.
Register for WebinarOperational excellence is not perfection, but a daily driver of how you organize and approach your activities. During this session we will share steps to achieve operational excellence for your team.
Register for WebinarDay-to-day responsibilities often burn through a majority of our workday, and we lose sight of how important improving and using our soft skills can be in leading and retaining a team. Conflict resolution, feedback and positive reinforcement are just a few areas we'll highlight as essential for today's manager. We'll also review key questions to ask during interviews to help hire employees with necessary soft skills.
Register for WebinarWant to see your Mystery Shop score improve? It starts by understanding what customers expect at a gas station and a full review of your location from the inside to the outside. Some of the easiest fixes can make a difference to your customers and to your scores.
Register for WebinarGet the latest updates on all the good things happening with CITGO Rewards and Fleet Cards. Learn why you should promote them, how to increase your volume and reduce your credit card fees.
Register for WebinarYou must register through GoToMeeting to view these popular past webinars.